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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 9:17 AM EST · Resolved Mar 2, 2026 9:33 AM EST · Duration 16 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 16 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 16 minutes of downtime.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 9:09 AM EST · Resolved Mar 2, 2026 9:13 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the Production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after the brief 4-minute outage period.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 8:53 AM EST · Resolved Mar 2, 2026 8:57 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after the brief 4-minute outage.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 8:27 AM EST · Resolved Mar 2, 2026 8:35 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the In Control for Commercial Payments component in production. The incident impacted commercial payment control functionality for 8 minutes. The service has been restored to normal operation.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 11:00 PM EST · Resolved Mar 1, 2026 11:04 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and MDES Customer Service for 4 minutes. Both the testing sandbox and the MDES Customer Service component were impacted during this incident. The service has been restored to normal operation.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 9:00 PM EST · Resolved Mar 1, 2026 9:04 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and MDES Customer Service for 4 minutes. Both the testing sandbox and customer service functionality were impacted during this outage. The service has been restored to normal operation.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 8:31 AM EST · Resolved Mar 1, 2026 8:35 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Mastercom service in the Sandbox environment. The incident impacted both the Sandbox testing environment and Mastercom functionality. The service was restored after 4 minutes of downtime.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 5:20 AM EST · Resolved Mar 1, 2026 5:28 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident impacted developers' ability to access MATCH Pro functionality during testing and development activities. The service was restored after 8 minutes of downtime.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 4:40 AM EST · Resolved Mar 1, 2026 4:44 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident impacted the Sandbox and MATCH Pro components, preventing normal operations for these services. The issue was resolved after 4 minutes of downtime.

Major March 1, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 1, 2026 4:08 AM EST · Resolved Mar 1, 2026 4:36 AM EST · Duration 28 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident lasted 28 minutes before being resolved. No specific details about the nature of the problem or resolution method were provided in the incident report.