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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major February 25, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 25, 2026 9:11 PM EST · Resolved Feb 25, 2026 9:15 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Open Banking Insights service for 4 minutes. The incident impacted developers' ability to access sandbox functionality and open banking data insights. The service was restored after a brief 4-minute outage.

Major February 25, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 25, 2026 7:31 PM EST · Resolved Feb 25, 2026 7:35 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Track Search functionality in the Sandbox environment. The incident impacted developers' ability to test Track Search operations during the outage period. The service was restored after 4 minutes of downtime.

Major February 25, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 25, 2026 7:07 PM EST · Resolved Feb 25, 2026 7:11 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Mastercard Benefits & Experiences Portal. Both components were impacted during the incident, preventing normal operations for users relying on these services. The issue was resolved after 4 minutes of downtime.

Major February 25, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 25, 2026 9:38 AM EST · Resolved Feb 25, 2026 12:42 PM EST · Duration about 3 hours

The Mastercard API sandbox environment experienced a major service issue that affected In Control for Commercial Payments, Mastercard Benefits & Experiences Portal, and Priceless Platform for 3.1 hours. The incident impacted multiple components within the sandbox testing environment. The service has been restored to normal operation.

Major February 25, 2026

February 2026: Production - Service issue detected

Detected Feb 25, 2026 8:38 AM EST · Resolved Feb 25, 2026 8:42 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Crypto Solutions component in production. The incident impacted crypto-related services and functionality for users. The service was restored after 4 minutes of downtime.

Major February 24, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 24, 2026 5:54 PM EST · Resolved Feb 24, 2026 5:58 PM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Mastercard Account Validation service in the Sandbox environment. The incident impacted the sandbox testing environment for account validation functionality. The service was restored after 4 minutes of downtime.

Major February 24, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 24, 2026 6:32 AM EST · Resolved Feb 24, 2026 6:36 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Consumer Clarity Digital service. The incident impacted API functionality for approximately 4 minutes before being resolved. Both the Sandbox testing environment and Consumer Clarity Digital components were restored to normal operation.

Major February 24, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 24, 2026 5:48 AM EST · Resolved Feb 24, 2026 5:56 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Crypto Solutions components. The incident impacted developers' ability to test and integrate crypto-related functionality through the sandbox platform. The service was restored after 8 minutes of downtime.

Major February 24, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 24, 2026 4:36 AM EST · Resolved Feb 24, 2026 5:44 AM EST · Duration about 1 hour

The Mastercard API experienced a major service issue affecting the Sandbox environment and Crypto Solutions components. The incident lasted approximately 1.1 hours before being resolved. Both the testing sandbox environment and cryptocurrency-related services were impacted during this outage.

Major February 24, 2026

February 2026: Sandbox - Service issue detected

Detected Feb 24, 2026 4:12 AM EST · Resolved Feb 24, 2026 4:32 AM EST · Duration 20 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Crypto Solutions components. The incident lasted 20 minutes before being resolved. Both the testing sandbox environment and cryptocurrency-related services were impacted during this outage.