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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 3, 2026

March 2026: Production - Service issue detected

Detected Mar 3, 2026 2:56 PM EST · Resolved Mar 3, 2026 7:11 PM EST · Duration about 4 hours

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4.3 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored to normal operation.

Major March 3, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 3, 2026 12:45 AM EST · Resolved Mar 3, 2026 12:49 AM EST · Duration 4 minutes

The Mastercard Cross-Border Services API experienced a major service issue in the sandbox environment that lasted 4 minutes. The incident affected both the sandbox testing environment and the Cross-Border Services functionality. The service has been restored to normal operation.

Major March 3, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 3, 2026 12:45 AM EST · Resolved Mar 3, 2026 2:52 PM EST · Duration about 14 hours

The Mastercard API experienced a major service issue affecting the AML Account Risk API in the Sandbox environment for 14.1 hours. The incident impacted developers' ability to test and integrate with the AML Account Risk API functionality. The service has been restored to normal operation.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 10:53 AM EST · Resolved Mar 3, 2026 12:37 AM EST · Duration about 14 hours

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 13.7 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored after the extended outage period.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 10:45 AM EST · Resolved Mar 2, 2026 10:49 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the production environment and the Merchant Match Tool component specifically. The service has been restored to normal operation.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 10:37 AM EST · Resolved Mar 2, 2026 10:41 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in the production environment. The incident impacted the Production and Merchant Match Tool components, preventing normal operation of merchant matching functionality. The service was restored after 4 minutes of downtime.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 10:29 AM EST · Resolved Mar 2, 2026 10:33 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production. The incident impacted the Production environment and Merchant Match Tool components for 4 minutes. The service has been restored to normal operation.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 10:17 AM EST · Resolved Mar 2, 2026 10:25 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 9:45 AM EST · Resolved Mar 2, 2026 9:53 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.

Major March 2, 2026

March 2026: Production - Service issue detected

Detected Mar 2, 2026 9:37 AM EST · Resolved Mar 2, 2026 9:41 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after the brief 4-minute outage period.