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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 7, 2026

March 2026: Production - Service issue detected

Detected Mar 7, 2026 9:38 AM EST · Resolved Mar 7, 2026 9:42 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production. The incident impacted the Production environment and Merchant Match Tool components for 4 minutes. The service has been restored to normal operation.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 2:25 AM EST · Resolved Mar 7, 2026 9:30 AM EST · Duration about 7 hours

The Mastercard API experienced a major service issue affecting the Transaction API for Acquirers in the sandbox environment. The incident impacted the sandbox testing environment and the Transaction API for Acquirers specifically. The service disruption lasted 7.1 hours before being resolved.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 2:13 AM EST · Resolved Mar 7, 2026 2:17 AM EST · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Transaction API for Acquirers in the Sandbox environment. The incident impacted sandbox testing capabilities for acquirer transaction processing. The service was restored after 4 minutes of downtime.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 2:13 AM EST · Resolved Mar 7, 2026 2:21 AM EST · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Transaction API for Acquirers in the sandbox environment. The incident impacted sandbox testing capabilities for acquirer transaction processing. The service was restored after 8 minutes of downtime.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 2:01 AM EST · Resolved Mar 7, 2026 2:05 AM EST · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 2:01 AM EST · Resolved Mar 7, 2026 2:09 AM EST · Duration 8 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 8 minutes of downtime.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 1:49 AM EST · Resolved Mar 7, 2026 1:53 AM EST · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 1:49 AM EST · Resolved Mar 7, 2026 1:57 AM EST · Duration 8 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 8 minutes of downtime.

Major March 4, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 4, 2026 2:31 AM EST · Resolved Mar 7, 2026 1:45 AM EST · Duration 3 days

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers that lasted 71.2 hours. The incident impacted the sandbox environment used for testing and development of acquirer transaction processing. The service has since been restored to normal operation.

Major March 3, 2026

March 2026: Production - Service issue detected

Detected Mar 3, 2026 7:15 PM EST · Resolved Mar 4, 2026 2:27 AM EST · Duration about 7 hours

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 7.2 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has since been restored to normal operation.