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Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 31, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 31, 2026 8:10 AM EDT · Resolved Mar 31, 2026 8:14 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service in the Sandbox environment. The incident impacted both MATCH Pro functionality and Sandbox operations for 4 minutes. The service has been restored to normal operation.

Major March 31, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 31, 2026 8:10 AM EDT · Resolved Mar 31, 2026 8:13 PM EDT · Duration about 12 hours

The Mastercard API experienced a major service issue affecting MATCH Pro and Sandbox environments for 12.1 hours. The incident has been resolved, restoring normal functionality to both affected components.

Major March 31, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 31, 2026 6:34 AM EDT · Resolved Mar 31, 2026 6:38 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the MATCH Pro service and Sandbox environment. Both the MATCH Pro component and Sandbox were impacted during the incident. The service was restored after 4 minutes.

Major March 31, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 31, 2026 6:34 AM EDT · Resolved Mar 31, 2026 8:06 AM EDT · Duration about 2 hours

The Mastercard API experienced a major service issue affecting MATCH Pro functionality in the Sandbox environment. Both MATCH Pro and Sandbox components were impacted during the incident. The service was restored after 1.5 hours.

Major March 30, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 30, 2026 3:16 PM EDT · Resolved Mar 30, 2026 3:20 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting MATCH Pro functionality in the Sandbox environment. The incident impacted both MATCH Pro and Sandbox components, preventing normal operations for developers and testing activities. The service was restored after 4 minutes of downtime.

Major March 30, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 30, 2026 3:16 PM EDT · Resolved Mar 31, 2026 6:30 AM EDT · Duration about 15 hours

The Mastercard API experienced a major service issue affecting the MATCH Pro service and Sandbox environment for 15.2 hours. The incident impacted developers' ability to access and test MATCH Pro functionality in the sandbox environment. The service has been restored to normal operation.

Major March 28, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 28, 2026 5:18 AM EDT · Resolved Mar 28, 2026 5:22 AM EDT · Duration 4 minutes

The Mastercard API sandbox environment experienced a major service issue affecting MATCH Pro and Mastercard Installments API components. The incident impacted developers' ability to test and integrate with these services in the sandbox environment. The service was restored after 4 minutes.

Major March 28, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 28, 2026 5:18 AM EDT · Resolved Mar 30, 2026 2:40 PM EDT · Duration 2 days

The Mastercard API experienced a major service issue affecting MATCH Pro functionality in the Sandbox environment. The incident lasted 57.4 hours and impacted both MATCH Pro services and the Sandbox testing environment. The service has since been restored to normal operation.

Major March 22, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 22, 2026 5:38 AM EDT · Resolved Mar 22, 2026 5:42 AM EDT · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

Major March 22, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 22, 2026 5:38 AM EDT · Resolved Mar 28, 2026 4:10 AM EDT · Duration 6 days

The Mastercard API sandbox environment experienced a major service issue affecting MATCH Pro and Mastercard Installments API components. The outage lasted 142.5 hours (approximately 6 days), preventing developers from accessing these sandbox services for testing and development purposes. The incident has been resolved and normal sandbox operations have been restored.