Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 15, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 15, 2026 3:35 PM EDT · Resolved Apr 15, 2026 3:52 PM EDT · Duration 16 minutes

A major service issue affected the Mastercard API's Mastercom service in the sandbox environment for 16 minutes. The incident impacted both the Mastercom component and the broader sandbox infrastructure. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 3:23 PM EDT · Resolved Apr 15, 2026 3:32 PM EDT · Duration 8 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 8 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 3:16 PM EDT · Resolved Apr 15, 2026 3:19 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 2:51 PM EDT · Resolved Apr 15, 2026 3:12 PM EDT · Duration 20 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 20 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 2:31 PM EDT · Resolved Apr 15, 2026 2:36 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 1:44 PM EDT · Resolved Apr 15, 2026 2:04 PM EDT · Duration 20 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 20 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 1:32 PM EDT · Resolved Apr 15, 2026 1:36 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in the production environment. The incident affected the Mastercard Installments API and production components for 4 minutes before being resolved.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 1:24 PM EDT · Resolved Apr 15, 2026 1:28 PM EDT · Duration 4 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 4 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 15, 2026

April 2026: Production - Service issue detected

Detected Apr 15, 2026 12:56 PM EDT · Resolved Apr 15, 2026 1:08 PM EDT · Duration 12 minutes

The Mastercard Installments API experienced a major service issue in production that lasted 12 minutes. The incident affected the Mastercard Installments API and production components. The service has been restored to normal operation.

Major April 14, 2026

April 2026: Sandbox - Service issue detected

Detected Apr 14, 2026 8:29 PM EDT · Resolved Apr 15, 2026 11:16 AM EDT · Duration about 15 hours

The Mastercard API experienced a major service issue affecting the Loyalty Insurance component in the Sandbox environment. The incident lasted 14.8 hours and impacted sandbox testing capabilities for loyalty and insurance services. The issue has been resolved and services have been restored.