Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Mastercard API Outage History

Every past Mastercard API outage tracked by IsDown, with detection times, duration, and resolution details.

There were 1298 Mastercard API outages since October 2025. The 1298 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 11, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 11, 2026 3:43 AM EDT · Resolved Mar 11, 2026 3:47 AM EDT · Duration 4 minutes

The Mastercard API sandbox environment experienced a major service issue affecting Transaction Notifications and Consent Management components. The incident lasted 4 minutes before being resolved. Both affected services were restored to normal operation.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 3:43 AM EDT · Resolved Mar 11, 2026 3:51 AM EDT · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and the Merchant Match Tool component specifically. The service has been restored to normal operation.

Major March 11, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 11, 2026 3:31 AM EDT · Resolved Mar 11, 2026 3:35 AM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Mexico Domestic Dispute Resolution service in the Sandbox environment. The incident lasted 4 minutes before being resolved. No specific details about the nature of the issue or resolution method were provided.

Major March 11, 2026

March 2026: Production - Service issue detected

Detected Mar 11, 2026 3:31 AM EDT · Resolved Mar 11, 2026 3:39 AM EDT · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 8 minutes. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service issue was resolved after 8 minutes of downtime.

Major March 11, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 11, 2026 3:19 AM EDT · Resolved Mar 11, 2026 3:27 AM EDT · Duration 8 minutes

The Mastercard API experienced a major service issue affecting the Sandbox environment and Mexico Domestic Dispute Resolution service. The incident lasted 8 minutes before being resolved. Both the testing sandbox and the Mexico-specific dispute resolution functionality were impacted during this brief outage.

Major March 10, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 10, 2026 8:26 PM EDT · Resolved Mar 11, 2026 3:15 AM EDT · Duration about 7 hours

The Mastercard API experienced a major service issue affecting the Mexico Domestic Dispute Resolution service in the Sandbox environment. The incident lasted 6.8 hours and impacted developers' ability to test dispute resolution functionality for Mexican domestic transactions. The service has been restored to normal operation.

Major March 10, 2026

March 2026: Production - Service issue detected

Detected Mar 10, 2026 8:10 PM EDT · Resolved Mar 10, 2026 8:14 PM EDT · Duration 4 minutes

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 4 minutes. The incident impacted the Production environment and the Merchant Match Tool component specifically. The service issue was detected and resolved within the 4-minute timeframe.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 9:46 AM EST · Resolved Mar 7, 2026 9:50 AM EST · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.

Major March 7, 2026

March 2026: Production - Service issue detected

Detected Mar 7, 2026 9:46 AM EST · Resolved Mar 10, 2026 8:02 PM EDT · Duration 3 days

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 81.3 hours. The incident impacted the Production environment and specifically disrupted the Merchant Match Tool functionality. The service has since been restored to normal operation.

Major March 7, 2026

March 2026: Sandbox - Service issue detected

Detected Mar 7, 2026 9:38 AM EST · Resolved Mar 7, 2026 9:42 AM EST · Duration 4 minutes

The Mastercard API Sandbox experienced a major service issue affecting the Transaction API for Acquirers. The incident impacted the sandbox environment used for testing and development purposes. The service was restored after 4 minutes of downtime.