Outage in Matillion

Customer usage reporting degraded

Resolved Minor
March 27, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

An issue with our customer usage reporting platform has been identified which is causing customers to be presented with out of date information on their usage of the Matillion platform. Our engineers have identified the problem and a fix is being implemented. We expect to restore normal service shortly.
Components affected
Matillion Billing Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2023 07:52PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/27/2023 07:20PM

A fix has been implemented. All usage data should now be up to date. Our engineers continue to monitor the situation.

IDENTIFIED over 1 year ago - at 03/27/2023 07:03PM

An issue with our customer usage reporting platform has been identified which is causing customers to be presented with out of date information on their usage of the Matillion platform.
Our engineers have identified the problem and a fix is being implemented. We expect to restore normal service shortly.

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