Outage in Matillion

Customer usage reporting degraded

Resolved Minor
April 06, 2023 - Started over 1 year ago - Lasted 14 days
Official incident page

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Outage Details

Due to a outage with one of our partners, we are currently presenting customers with out of date information on their usage of the Matillion platform. Once our partner issue has been resolved, we will actively work to restore this usage data for our customers. We deeply apologize for any impact this issue may have caused.
Components affected
Matillion Billing Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/20/2023 10:20AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/06/2023 05:55PM

The outage with our partner has now been resolved, however we are still working to restore historic customer usage data.

IDENTIFIED over 1 year ago - at 04/06/2023 04:29PM

Due to a outage with one of our partners, we are currently presenting customers with out of date information on their usage of the Matillion platform. Once our partner issue has been resolved, we will actively work to restore this usage data for our customers.

We deeply apologize for any impact this issue may have caused.

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