Outage in Mattermost

Incident with Community

Resolved Major
September 05, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating issues with Mattermost community

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/05/2023 07:45AM

This incident has been resolved.

MONITORING over 2 years ago - at 09/05/2023 07:29AM

We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

IDENTIFIED over 2 years ago - at 09/05/2023 07:03AM

We are still working on mitigation. We will provide more information as soon as it's available.

IDENTIFIED over 2 years ago - at 09/05/2023 06:07AM

We are still working on mitigation. We will provide more information as soon as it's available.

IDENTIFIED over 2 years ago - at 09/05/2023 05:16AM

We identified an issue that impacts the availability of Community. We are working on mitigation and we will provide more information as soon as it's available.

INVESTIGATING over 2 years ago - at 09/05/2023 04:59AM

We are still investigating reports of degraded availability for Community. We are continuing to investigate the cause and will provide more information as soon as it's available

INVESTIGATING over 2 years ago - at 09/05/2023 04:12AM

We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.

INVESTIGATING over 2 years ago - at 09/05/2023 04:12AM

We are currently investigating issues with Mattermost community

Latest Mattermost outages

[Service Disruption] Apple Push Notifications Unavailable - 8 months ago
Minor Cloud workspace network performance issues - 11 months ago
Trial Signups Failures - over 1 year ago
Incident with Database for single-tenant customers - over 1 year ago
Increased amount of API errors - almost 2 years ago

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