Outage in McGraw Hill

Login / Registration / Purchase, Anatomy Physiology Revealed, AP Open Learning Titles, Arrive Math, Assignment and Assessment System, Building Blocks, ChemDraw, Chemistry Algorithmic Questions (LSI), Electronic Health Records Tool, Everyday Math, Excel Tools Service, Illustrative Math, Impact Social Studies, Inspire Science, iScience, McGraw Hill eBook, Media Services, Music Studio, My Math, Networks Social Studies, Number Worlds, NutriCalc Plus, Physiology Interactive Lab Simulations (PhILS), Proctored Exams, Quest: Journey Through the Lifespan, Reading Wonders, Redbird, Reveal Math, SmartBook, StudySync, Virtual Labs, Writing Assignment is down

Resolved Minor
December 18, 2025 - Started 1 day ago - Lasted 4 minutes

Incident Report

Issues with Login / Registration / Purchase, Anatomy Physiology Revealed, AP Open Learning Titles, Arrive Math, Assignment and Assessment System, Building Blocks, ChemDraw, Chemistry Algorithmic Questions (LSI), Electronic Health Records Tool, Everyday Math, Excel Tools Service, Illustrative Math, Impact Social Studies, Inspire Science, iScience, McGraw Hill eBook, Media Services, Music Studio, My Math, Networks Social Studies, Number Worlds, NutriCalc Plus, Physiology Interactive Lab Simulations (PhILS), Proctored Exams, Quest: Journey Through the Lifespan, Reading Wonders, Redbird, Reveal Math, SmartBook, StudySync, Virtual Labs, Writing Assignment
Components affected
Login / Registration / Purchase Anatomy Physiology Revealed AP Open Learning Titles Arrive Math Assignment and Assessment System Building Blocks ChemDraw Electronic Health Records Tool Everyday Math Excel Tools Service Illustrative Math Impact Social Studies Inspire Science iScience Lecture Capture LSI MHE eBook Music Studio My Math Networks Social Studies Number Worlds NutriCalc Physiology Interactive Lab Simulations (PhILS) Proctored Assignment and Assessment Quest: Journey Through the Lifespan Reading Wonders Redbird Reveal Math SmartBook 2.0 StudySync Virtual Labs Writing Assignments

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source IsDown Service outage affecting user access Reports started 24 minutes before official outage was reported

Users report inability to connect, load tests, or open assignments due to a 504 Error and unresponsive system post-login. Critical timing as exams are near.

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