Outage in meddbase

Meddbase CA Status Update: Issue

Resolved Major
March 21, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of login issues affecting our Canadian environments. Our engineers are investigating. We will update our status page as soon as we have more information.
Components affected
meddbase Application Access meddbase Critcal Services meddbase Non-Critical Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/21/2024 05:10PM

System stability restored and cause identified.

An update to the operating system of the servers hosting the Canadian environments caused an unforeseen issue which has since been resolved and measures put in place to prevent it happening again in the future

Thank you for your patience and we apologies for any inconvenience caused.

MONITORING about 1 year ago - at 03/21/2024 03:04PM

Access to all Canadian environments has been restored. We are monitoring to ensure its stability.

INVESTIGATING about 1 year ago - at 03/21/2024 01:59PM

We are aware of login issues affecting our Canadian environments.
Our engineers are investigating.
We will update our status page as soon as we have more information.

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