Outage in meddbase
Application Access Down for EU Environments
Resolved MajorIncident Report
We are aware of an issue currently affecting clients' ability to access the main Meddbase application on our EU servers. This is currently being investigated as a top priority.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 04/01/2025 10:06AM
We now have confirmation that application access for EU environments has been restored.
The server failure was caused by a Microsoft Azure outage for Northern Europe, which has now been resolved.
IDENTIFIED
10 months ago - at 04/01/2025 09:48AM
We have identified the issue as a failure of a server which has lost connection to its internal storage. Our team is actively exploring workarounds and coordinating with Azure Support to understand the cause of the issue.
INVESTIGATING
10 months ago - at 04/01/2025 08:58AM
We are aware of an issue currently affecting clients' ability to access the main Meddbase application on our EU servers. This is currently being investigated as a top priority.
Latest meddbase outages
Meddbase not receiving TDL Results - 27 days ago
Hot Fix Deployment for Xero Issue - about 2 months ago
Application performance issues - 6 months ago
Document Upload - 7 months ago
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