Outage in Medius

Cloud04 - Document Import

Resolved Minor
February 24, 2025 - Started 2 months ago - Lasted 8 days
Official incident page

Need to monitor Medius outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Medius, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating intermittent issues affecting document import lead times. Our team is focused on identifying the root cause and implementing short-term mitigation measures. We will provide further updates as we learn more.
Components affected
Medius Cloud04
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 10:17PM

We have not seen any instances of this problem for the past 10 days.

While we are still monitoring the situation closely, we will close this current incident. If problem would re-appear we will keep the status page updated again.

MONITORING 2 months ago - at 02/26/2025 06:24PM

We have observed a significant decrease in the issue this week. However, our team is still working to determine the root cause of the earlier problems. We will continue to monitor the situation and update you as we learn more.

INVESTIGATING 2 months ago - at 02/25/2025 08:37AM

We continue to monitor the situation closely. While we have not experienced any delayed imports this week, we are in the process of deploying enhanced instrumentation. This upgrade will provide better visibility should the issue recur.

INVESTIGATING 2 months ago - at 02/24/2025 03:59PM

As of today, we have not observed any delayed document imports; however, we are actively monitoring the situation. The root cause of the issue remains under investigation. We appreciate your continued patience and will keep you informed as we learn more.

INVESTIGATING 2 months ago - at 02/24/2025 01:05PM

We are currently investigating intermittent issues affecting document import lead times.

Our team is focused on identifying the root cause and implementing short-term mitigation measures. We will provide further updates as we learn more.

Latest Medius outages

Cloud13 - Outage - about 17 hours ago
Cloud21 - Outage - 1 day ago
Cloud21 - Outage - 3 days ago
Cloud21 - Outage - 4 days ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook