Outage in Medius
Supplier Identification, Company Identification and Coding Suggestion issue in Capture
Resolved MinorIncident Report
Due to a performance issue affecting one of our infrastructure components between 13:00 and 14:00 UTC, there was a disruption in supplier and company identification for invoices sent into the system, and coding suggestions for invoices sent to workflow.
The issue has been resolved, and we are currently working on reprocessing the impacted invoices.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/04/2025 06:48AM
All invoices impacted by the incident were processed.
MONITORING
11 months ago - at 06/03/2025 09:15AM
All impacted invoices have been reprocessed. We are monitoring the results.
IDENTIFIED
11 months ago - at 06/03/2025 08:39AM
Impacted invoices are going to be reprocessed in batches.
IDENTIFIED
11 months ago - at 06/02/2025 04:12PM
System is operational. However we still working on reprocessing the impacted invoices.
IDENTIFIED
11 months ago - at 06/02/2025 03:07PM
Due to a performance issue affecting one of our infrastructure components between 13:00 and 14:00 UTC, there was a disruption in supplier and company identification for invoices sent into the system, and coding suggestions for invoices sent to workflow.
The issue has been resolved, and we are currently working on reprocessing the impacted invoices.
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