Outage in Medius
APA - Service Instability
Resolved Major
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Outage Details
Components affected
Medius Cloud14 Medius Cloud03 Medius Cloud40 Medius Cloud27 Medius Cloud39 Medius Cloud18 Medius Cloud21 Medius Cloud04 Medius Cloud02 Medius Cloud17 Medius Cloud20 Medius Cloud26 Medius Cloud38 Medius Cloud41 Medius Demo02 Medius Demo03 Medius Demo07 Medius Demo08 Medius Cloud37 Medius Cloud24 Medius Cloud30 Medius Cloud22 Medius Demo01 Medius Cloud23 Medius Cloud25 Medius Cloud32 Medius Cloud34 Medius Cloud08 Medius Cloud10 Medius Cloud13Latest Updates ( sorted recent to last )
We have identified that the incident was caused by an over-capacity issue on one of our virtual machines responsible for handling incoming requests and routing them further within the product. Short-term actions have been implemented to prevent recurrence, and we are now working on structural changes to ensure long-term stability.
The situation has improved based on our monitoring, but we are still investigating the root cause of the issue.
Over the past two hours, we've received multiple reports of product instabilities from internal monitoring and external users. Our team is actively investigating and working on a resolution.
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