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Outage in Medius

APA Temporary Functionality Issue

Resolved Minor
May 21, 2025 - Started 11 months ago - Lasted about 9 hours
Official incident page

Incident Report

We're currently investigating an issue causing a blank screen for some users when performing invalidate and edit actions. Our team is working to resolve it quickly and ensure it doesn’t happen again. We apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/21/2025 05:51PM

This incident has been resolved.

MONITORING 11 months ago - at 05/21/2025 02:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/21/2025 02:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 05/21/2025 12:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 05/21/2025 09:47AM

Until the issue is resolved, we kindly ask affected users to clear their browser cache to continue using the service. Please note that system upgrades have been paused until the root cause is fully addressed.

IDENTIFIED 11 months ago - at 05/21/2025 09:32AM

We are continuing work on a fix for this issue

IDENTIFIED 11 months ago - at 05/21/2025 09:29AM

We're currently investigating an issue causing a blank screen for some users when performing invalidate and edit actions. Our team is working to resolve it quickly and ensure it doesn’t happen again. We apologize for the inconvenience and appreciate your patience.

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