Outage in Medius

Degradation in Processing Incoming Invoices in Capture

Resolved Minor
May 28, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Medius outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Medius, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing intermittent issues with processing incoming email, which may delay the appearance of new invoices in your inbox. We are actively investigating the issue.
Components affected
Medius Capture (Europe)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/28/2025 04:17PM

At the moment incoming invoices should processed with average timings.

MONITORING 2 months ago - at 05/28/2025 02:08PM

Scaling out the infrastructure is helping to expedite the processing of the backlog. Normal system performance should be restored soon.

IDENTIFIED 2 months ago - at 05/28/2025 01:46PM

We have identified a failed component and are adjusting our infrastructure scaling to address the backlog of stuck invoices.

INVESTIGATING 2 months ago - at 05/28/2025 01:25PM

Processing invoice sent into system via Capture API is impacted as well

INVESTIGATING 2 months ago - at 05/28/2025 01:20PM

We are experiencing intermittent issues with processing incoming email, which may delay the appearance of new invoices in your inbox. We are actively investigating the issue.

Latest Medius outages

Cloud39 - Outage - about 7 hours ago
Cloud20 - Outage - about 18 hours ago
Cloud32 - Outage - about 20 hours ago
Cloud10 - Outage - about 21 hours ago
Cloud21 - Outage - about 23 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook