Outage in Medius

Expense: Performance Degradation

Resolved Minor
June 18, 2025 - Started about 18 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
Components affected
Medius Expense
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 06/18/2025 01:23PM

Dear users,

This incident has been resolved.

Thank you again for your patience.

INVESTIGATING about 16 hours ago - at 06/18/2025 10:43AM

Dear Users,

Our teams are still actively investigating the root cause of the performance issues affecting both the Web and Mobile applications.

We appreciate your continued patience and will share further updates as soon as possible.

INVESTIGATING about 17 hours ago - at 06/18/2025 09:20AM

We are continuing to investigate the issue. We will inform you once we have an update.
Thank you for your patience.

INVESTIGATING about 18 hours ago - at 06/18/2025 08:35AM

Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

Sincerely,

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