Outage in Medius

APA: Reporting incident in US region

Resolved Major
June 23, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We’re currently experiencing an outage affecting reporting and oData exports for US-based tenants due to an issue with Azure Databricks. As a temporary measure, we’re switching to our fallback reporting solution, which may cause a brief service interruption.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/23/2025 03:09PM

Reports are working stable on the fallback solution. We also see that Azure Databricks is back at full functionality.

To avoid impact for customers during business hours we will wait to go back to primary solution until night time.

MONITORING about 1 month ago - at 06/23/2025 10:22AM

Fallback has completed. We continue to monitor.

IDENTIFIED about 1 month ago - at 06/23/2025 09:43AM

We’re currently experiencing an outage affecting reporting and oData exports for US-based tenants due to an issue with Azure Databricks. As a temporary measure, we’re switching to our fallback reporting solution, which may cause a brief service interruption.

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