Outage in Medius

User Creation/Update

Resolved Major
July 25, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some users may be experiencing failures when attempting to create or update their accounts on the platform due to exceptions occurring on certain APIs. A hotfix is currently being deployed to resolve the issue.
Components affected
Medius Expense
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/25/2025 02:24PM

The issue has been resolved.
User creation and update are working as expected again.
Thank you for your understanding and patience.

MONITORING about 2 months ago - at 07/25/2025 01:48PM

The hotfix has been successfully deployed.
We are currently monitoring the situation to ensure the issue is fully resolved and no further exceptions occur.

IDENTIFIED about 2 months ago - at 07/25/2025 01:42PM

Some users may be experiencing failures when attempting to create or update their accounts on the platform due to exceptions occurring on certain APIs.
A hotfix is currently being deployed to resolve the issue.

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