Outage in Medius
Cloud17 - Outage
Resolved MajorIncident Report
Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Components affected
Medius Cloud17
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/29/2025 09:08PM
This incident has been resolved.
MONITORING
16 days ago - at 09/29/2025 03:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 09/29/2025 02:28PM
We are still working on bringing more capacity online for cloud17.
IDENTIFIED
16 days ago - at 09/29/2025 12:23PM
We’re currently experiencing an issue with adding the additional capacity we normally provision at the start of the business day. Our team is actively working on resolving the problem, and we’ll keep you updated on progress.
INVESTIGATING
16 days ago - at 09/29/2025 11:48AM
Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
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