Outage in Medius
Capture - delay with processing incoming invoices
Resolved MajorIncident Report
We are experiencing an issue with processing a subset of invoices sent to Capture after 9:55 UTC. We are currently investigating the issue.
Components affected
Medius Capture (Europe)Need to monitor Medius outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/03/2025 03:47PM
The entire backlog has been processed, and the processing of new invoices remains stable.
MONITORING
5 months ago - at 11/03/2025 02:15PM
The root cause has been identified and a fix has been applied. Since 13:38 UTC, no new failures have occurred. We are currently processing the backlog of stuck invoices.
INVESTIGATING
5 months ago - at 11/03/2025 12:18PM
The issue is still ongoing. Impacted invoices are stuck and cannot be sent to the inbox at the moment. We are continuing to investigate the issue.
INVESTIGATING
5 months ago - at 11/03/2025 10:57AM
We are experiencing an issue with processing a subset of invoices sent to Capture after 9:55 UTC. We are currently investigating the issue.
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