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Outage in Medius

Partial Service Degradation – AI-Powered Features

Resolved Major
January 27, 2026 - Started 19 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing an issue with our AI model infrastructure, which is causing reduced functionality in some AI-powered features. This impacts Supplier Conversations, Supplier Statements, and Copilot.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 01/28/2026 09:12AM

This incident has been resolved.

IDENTIFIED 19 days ago - at 01/27/2026 05:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 01/27/2026 02:17PM

We are currently experiencing an issue with our AI model infrastructure, which is causing reduced functionality in some AI-powered features. This impacts Supplier Conversations, Supplier Statements, and Copilot.

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