Outage in Medius

Capture – Exporting invoices from Capture to MediusGo not working

Resolved Major

March 06, 2026 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing an issue with exporting invoices from Capture to MediusGo. Almost all invoices sent to workflow after 07:45 CET are impacted. We are actively investigating the issue.

Components affected

Medius Capture (Europe)

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/06/2026 03:54PM

This incident has been resolved.

MONITORING 3 days ago - at 03/06/2026 02:18PM

The fix has been applied. We are processing the backlog of failed invoices. At the same time, we are monitoring the system’s stability.

IDENTIFIED 3 days ago - at 03/06/2026 12:43PM

We are continuing to work on resolving the faulty infrastructure component. We managed to restore operation, but it eventually entered an unpaired state again.

IDENTIFIED 3 days ago - at 03/06/2026 10:43AM

We are still working on fixing the faulty infrastructure component.

IDENTIFIED 3 days ago - at 03/06/2026 09:33AM

We have identified that one of the infrastructure components is in an impaired state. Unfortunately, a restart did not help. We are continuing our investigation.

INVESTIGATING 3 days ago - at 03/06/2026 09:27AM

We are experiencing an issue with exporting invoices from Capture to MediusGo. Almost all invoices sent to workflow after 07:45 CET are impacted. We are actively investigating the issue.

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