Medius Capture - Performance degradation

The faulty component has now fully recovered and is operating normally.

The backlog has been processed, and incoming traffic should now be handled without delay. However, we are still working on restoring full operation of the faulty component.

Temporarily, we have switched to an alternative solution to retrieve information from the mail service and have begun processing the backlog through it.

We have identified that one component of the Capture infrastructure is experiencing an issue communicating with our email service. We are working on restoring it to operation. Unfortunately, restarting the service has not resolved the problem.

We are experiencing performance degradation in Capture when processing invoice deliveries via email. We are investigating the issue.