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Outage in Medius

Cloud13 - Delayed background processing

Resolved Major
May 08, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some customers on cloud13 may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture. Our teams are actively working on this and will provide updates as soon as more information is available.
Components affected
Medius Cloud13

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/08/2026 11:18AM

This incident has been resolved.

MONITORING 24 days ago - at 05/08/2026 09:32AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 05/08/2026 09:08AM

Some customers on cloud13 may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture.

Our teams are actively working on this and will provide updates as soon as more information is available.

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