Outage in Medius
Cloud13 - Delayed background processing
Resolved MajorIncident Report
Some customers on cloud13 may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture.
Our teams are actively working on this and will provide updates as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/08/2026 11:18AM
This incident has been resolved.
MONITORING
3 days ago - at 05/08/2026 09:32AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 05/08/2026 09:08AM
Some customers on cloud13 may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture.
Our teams are actively working on this and will provide updates as soon as more information is available.
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