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Outage in Medius

Capture performance degradation

Resolved Minor
August 26, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating performance degradation affecting Medius Capture in the European region. Customers may experience delays in invoice processing.
Components affected
Medius Capture (Europe)

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 08/26/2026 09:05AM

The issue has been mitigated, and invoice processing performance has returned to normal. Processing remained stable during the monitoring period. This incident is now resolved.

MONITORING about 23 hours ago - at 08/26/2026 08:38AM

The issue has been mitigated, and invoice processing performance has returned to normal.

INVESTIGATING 1 day ago - at 08/26/2026 06:50AM

We are investigating performance degradation affecting Medius Capture in the European region. Customers may experience delays in invoice processing.

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