Outage in Meltwater API

Explore Degradation

Resolved Major
July 10, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.
Components affected
Meltwater API Account Management Meltwater API Owned Analytics Meltwater API API endpoints Meltwater API Content Stream Meltwater API Earned Exports Meltwater API Saved Searches Meltwater API Earned Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/11/2025 09:17AM

After a period of monitoring this issue is now resolved. Explore searches are working as expected on API.

Thank you for your patience.

MONITORING 3 months ago - at 07/10/2025 10:39AM

Our Engineering team has identified the issue and Explore searches are currently working as expected on API. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING 4 months ago - at 07/10/2025 08:25AM

We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue.

We apologize for the inconvenience and will provide updates accordingly.

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