Outage in Meltwater

Explore Search Degradation

Resolved Minor
March 17, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2025 05:14PM

After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

MONITORING about 1 month ago - at 03/18/2025 12:21PM

The issue affecting the Explore platform has been addressed by our Engineering team, and the platform is operating as expected.

We will continue to monitor the application and provide updates accordingly.

IDENTIFIED about 1 month ago - at 03/17/2025 05:55PM

The search functionality is currently operating as expected. Our Engineering team is actively monitoring the platform for any new incidents and is investigating the underlying cause.

We apologize for the inconvenience and appreciate your patience.

INVESTIGATING about 1 month ago - at 03/17/2025 03:20PM

We are again experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution.

We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

INVESTIGATING about 1 month ago - at 03/17/2025 03:13PM

We are currently investigating this issue.

IDENTIFIED about 1 month ago - at 03/17/2025 09:47AM

Our Engineering team has identified the issue affecting the Explore searches.
They have applied a fix and we will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 1 month ago - at 03/17/2025 08:14AM

We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

Latest Meltwater outages

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