Outage in Meltwater

Media Relations - Delayed Outreach

Resolved Major

April 23, 2025 - Started 12 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently experiencing an issue within Media Relations where there may be delay sending an Outreach. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Application Meltwater Reports Meltwater Search

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/24/2025 08:21PM

After a period of monitoring, this issue has been resolved. The Outreach email delivery continues to function as expected.

MONITORING 12 months ago - at 04/24/2025 05:53AM

The Outreach email delivery continues to function as expected. We will continue to monitor and provide updates.

Thank you for your patience.

INVESTIGATING 12 months ago - at 04/23/2025 10:04PM

We are currently experiencing an issue within Media Relations where there may be delay sending an Outreach. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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