Outage in Meltwater

X/Twitter and Reddit data degradation

Resolved Minor

April 13, 2026 - Started 6 days ago - Lasted 3 days
Official incident page

Incident Report

Summary AI Generated

Meltwater experienced a data degradation issue affecting X/Twitter and Reddit content, causing delays in retrieving the latest data from these platforms in search results. The incident impacted the Reports, Application, and Search components of the service. The issue was resolved within 5 minutes of being reported.

We are currently experiencing an issue with X/Twitter & Reddit data. Users may see a delay getting the latest X/Twitter and Reddit data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Reports Meltwater Application Meltwater Search

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 04/16/2026 06:50AM

After a period of monitoring, this issue has now been resolved. X/Twitter and Reddit content are now flowing into searches as expected.

MONITORING 5 days ago - at 04/14/2026 03:56AM

Our engineering team has resolved the issue affecting X/Twitter and Reddit data. The content is now flowing into searches without any delay. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

IDENTIFIED 6 days ago - at 04/13/2026 04:30PM

The issue affecting X/Twitter and Reddit data has been resolved. Content is now flowing into searches without delay, and our Engineering team will continue to monitor system status closely.

Thank you for your patience.

INVESTIGATING 6 days ago - at 04/13/2026 01:38PM

We are currently experiencing an issue with X/Twitter & Reddit data. Users may see a delay getting the latest X/Twitter and Reddit data in searches. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available.

We apologize for the inconvenience and thank you for your patience.

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