Outage in Meltwater
Export Degradation
Resolved MajorIncident Report
Summary AI Generated
Meltwater experienced a major service incident where users encountered failures when attempting to export data from the application, affecting the Application, Search, and Reports components. The export functionality degradation lasted 25 hours before the engineering team identified and resolved the root cause. After a monitoring period, the export functionality was restored to normal operation.
We are currently experiencing issues with the export functionality in our application. Users may experience failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating.
We apologize for any inconvenience caused by this issue and will provide updates accordingly.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/11/2026 08:31AM
After a period of monitoring, this issue is now resolved. Users can use the export functionality as expected.
MONITORING
3 days ago - at 06/10/2026 08:52AM
Our Engineering team has identified and resolved the root cause of the export failure. Users should now be able to use the export functionality as expected. The team will continue to closely monitor the situation.
Thank you for your patience.
INVESTIGATING
3 days ago - at 06/10/2026 07:33AM
We are currently experiencing issues with the export functionality in our application. Users may experience failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating.
We apologize for any inconvenience caused by this issue and will provide updates accordingly.
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