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Outage in Meltwater

Content Delay

Resolved Minor
April 20, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Meltwater experienced a 27-hour delay with Editorial and Social Content, causing users to see missing or delayed content in their searches across the Application, Reports, and Search components. The engineering team resolved the underlying issue and processed the content backlog, restoring normal content flow to searches.

We are currently experiencing a delay with Editorial and Social Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/21/2026 03:21PM

After a period of monitoring, this issue has now been resolved and the backlog processed. Editorial and Social Content content are flowing into searches as expected.

MONITORING about 1 month ago - at 04/20/2026 06:34PM

Our Engineering team has resolved the issue regarding the delay of Editorial and Social Content and are actively processing the backlog. We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 1 month ago - at 04/20/2026 12:27PM

We are currently experiencing a delay with Editorial and Social Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.

We apologize for any inconvenience and appreciate your patience.

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