Outage in Meltwater

Media Relations - Recipient List Not Loading in Outreach

Resolved Major

April 19, 2025 - Started 12 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue within Media Relations where the recipient list may not load when sending an Outreach. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

Components affected

Meltwater Search Meltwater Application Meltwater Reports

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/21/2025 04:37PM

After a period of monitoring, this issue has been resolved. The recipient list now continues to load as expected when sending an Outreach in Media Relations.

Thank you for your patience.

MONITORING 12 months ago - at 04/20/2025 12:40AM

Our Engineering team has resolved the issue that prevented the recipient list from loading when sending an Outreach in Media Relations.

We will continue to monitor and provide updates accordingly.

INVESTIGATING 12 months ago - at 04/19/2025 09:31PM

We are currently experiencing an issue within Media Relations where the recipient list may not load when sending an Outreach. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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