Outage in Meltwater

Explore Degradation

Resolved Major
September 16, 2025 - Started about 2 months ago - Lasted about 17 hours
Official incident page

Incident Report

We are experiencing an issue where users may see an error message in Explore while performing searches. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/17/2025 12:26AM

After a period of monitoring, this issue is now resolved. Explore searches are working as expected.

MONITORING about 2 months ago - at 09/16/2025 07:59AM

Our engineering team has fixed this issue. Explore is functioning as expected.  We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 2 months ago - at 09/16/2025 07:12AM

We are experiencing an issue where users may see an error message in Explore while performing searches. Engineering is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.

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