Outage in Meltwater

Explore Degradation

Major
September 16, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are experiencing an issue where users may see an error message in Explore while performing searches. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
Components affected
Meltwater Search Meltwater Reports Meltwater Application
Latest Updates ( sorted recent to last )
MONITORING about 6 hours ago - at 09/16/2025 07:59AM

Our engineering team has fixed this issue. Explore is functioning as expected.  We will continue to monitor and provide updates accordingly.

Thank you for your patience.

INVESTIGATING about 6 hours ago - at 09/16/2025 07:12AM

We are experiencing an issue where users may see an error message in Explore while performing searches. Engineering is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.

Latest Meltwater outages

Explore Degradation - 13 days ago
Added Content UI Degradation - 14 days ago
Delay in Engagement Metrics - about 1 month ago
NLA Eclips Data Disruption - about 2 months ago
Explore Search Filtering issue - about 2 months ago

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