Outage in Meltwater

Explore and Analytics Degradation

Resolved Minor
November 18, 2025 - Started 24 days ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating. We apologize for the inconvenience and thank you for your patience.
Components affected
Meltwater Application Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/19/2025 04:08PM

After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

Thank you for your patience.

MONITORING 24 days ago - at 11/18/2025 05:37PM

Explore searches are now functioning as expected. Users should no longer experience issues working with features that rely on the search service. We will continue to monitor performance closely and provide updates as needed.

Thank you for your patience and understanding.

INVESTIGATING 24 days ago - at 11/18/2025 04:31PM

We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.

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