Outage in Meltwater

Explore Degradation

Major
October 29, 2025 - Started 1 day ago
Official incident page

Incident Report

We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating. We apologize for the inconvenience and thank you for your patience.
Components affected
Meltwater Search Meltwater Reports

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Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 10/30/2025 04:06PM

Explore searches have been working as expected and the system currently remains stable. We will continue to monitor and provide updates accordingly.

Thank you for your patience and understanding.

IDENTIFIED 1 day ago - at 10/29/2025 04:34PM

Our Engineering team has implemented a fix to stabilize the issue, and Explore searches are now loading as expected.

The team is continuing to work on a permanent solution, and we will share updates as they become available.

INVESTIGATING 1 day ago - at 10/29/2025 08:58AM

We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.

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