Outage in Meltwater

Media Relations - Unable to modify Media List

Resolved Minor
October 09, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an issue within Media Relations where modifying media lists, adding or removing contacts from media lists or other behaviors may not work as expected. Our Engineering team is aware of the issue and is actively investigating the cause. We apologize for any inconvenience caused and we will provide updates accordingly.
Components affected
Meltwater Application Meltwater Reports Meltwater Search

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/10/2025 05:47PM

After a period of monitoring, this issue is now resolved. Media Relations continues to function as expected.

MONITORING 25 days ago - at 10/09/2025 10:07PM

Our engineering team has resolved this issue. Adding contacts to Media lists in Media Relations is functioning as expected.

We will continue to monitor and provide updates accordingly. Thank you for your patience.

INVESTIGATING 25 days ago - at 10/09/2025 08:42PM

We are currently experiencing an issue within Media Relations which may affect users from adding contacts to their Media Lists.

Our Engineering team is aware of the issue and is actively investigating.

We will continue to provide updates accordingly. Thank you for your patience.

MONITORING 25 days ago - at 10/09/2025 04:28PM

Our engineering team has resolved this issue. Media lists in Media Relations are functioning as expected.

We will continue to monitor and provide updates accordingly. Thank you for your patience.

INVESTIGATING 25 days ago - at 10/09/2025 03:16PM

We are currently experiencing an issue within Media Relations where modifying media lists, adding or removing contacts from media lists or other behaviors may not work as expected. Our Engineering team is aware of the issue and is actively investigating the cause.

We apologize for any inconvenience caused and we will provide updates accordingly.

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