Issue with upstream provider delaying certain actions

While our upstream provider is still working on resolving the incident, Memberful is no longer being affected by it. All systems are operating normally.

Thank you for your patience during this incident.

Our upstream provider is still working on resolving the incident and has partially fixed the problem. The following components are now working normally:

• Renewal and deactivation of subscriptions
• Delivery of scheduled posts
• Delivery of retention offers

We're continuing to monitor the situation and will provide updates as we confirm the provider has fully resolved the issue.

Our upstream provider is still working on resolving the incident.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

We're currently experiencing a delay in performing certain recurring tasks due to an issue with our upstream provider. The following components are affected:

- Renewal and deactivation of subscriptions
- Delivery of scheduled posts
- Delivery of retention offers

These actions will be performed as soon as the upstream provider has fixed the incident. Members with expired subscriptions will retain their access in the meantime.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.