Outage in Memberful

Service Degradation

Resolved Major
October 20, 2025 - Started 9 days ago - Lasted about 6 hours
Official incident page

Incident Report

We’re currently experiencing service disruptions due to ongoing issues with our upstream providers (AWS and Heroku). Our team is monitoring the situation and will provide updates as they become available.
Components affected
Memberful Platform

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/20/2025 09:12PM

We'll consider this incident resolved since the application has been operational for the past 5 hours. We'll continue monitoring our upstream providers nevertheless.

MONITORING 9 days ago - at 10/20/2025 04:18PM

Our application is back online, but we'll keep monitoring it and inform you of any changes. Our upstream providers are still working on fully resolving the issue.

INVESTIGATING 9 days ago - at 10/20/2025 03:26PM

We’re currently experiencing service disruptions due to ongoing issues with our upstream providers (AWS and Heroku). Our team is monitoring the situation and will provide updates as they become available.

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