Outage in Memsource

Performance Disruption of All Phrase TMS (EU) Components

Resolved Major

March 19, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a performance disruption of all Phrase TMS (EU) components. Our engineering team is investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 03/19/2025 03:16PM

The incident has now been resolved. All TMS components are functional.

MONITORING 10 months ago - at 03/19/2025 02:34PM

Problems found have been isolated and the issues appear to be mitigated. Situation should be stable from now on - TMS is accessible again.
The search service will currently stay disabled.

IDENTIFIED 10 months ago - at 03/19/2025 02:07PM

A possible root cause has been found and our team is currently in the process of mitigating it.

INVESTIGATING 10 months ago - at 03/19/2025 01:55PM

Our team is still investigating the issue and working on a resolution.

INVESTIGATING 10 months ago - at 03/19/2025 01:14PM

Our engineering team continues to investigate the issue and work on a resolution.

INVESTIGATING 10 months ago - at 03/19/2025 12:36PM

We continue to investigate and work on the issue.

INVESTIGATING 10 months ago - at 03/19/2025 12:10PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 03/19/2025 11:49AM

We are currently experiencing a performance disruption of all Phrase TMS (EU) components. Our engineering team is investigating the issue.

Latest Memsource outages

Performance Disruption of Phrase Portal (EU) between January 15, 2026, 05:52 PM CEST and 07:15 PM CEST - 5 days ago

Degraded Performance of Phrase Orchestrator (US) Workflow Engine - 11 days ago

Degraded Performance of Phrase TMS (EU) CAT Web Editor Component - 23 days ago

Degraded Performance of Phrase TMS (EU) Term Base Component - about 1 month ago

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