Outage in Mendix

Issues with deployment of new applications

Resolved Minor
May 10, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have observed an increase in issues with the deployment of new applications. Affected applications are unable to start successfully, showing an error related to STS tokens. We are currently investigating the cause of this issue and advise customers to hold off on deploying their new applications until we are able to provide a solution. This page will be updated as events warrant.
Components affected
Mendix Cloud V4 Free Tier EU Mendix Cloud V4 UK Mendix Cloud V4 EU Mendix Cloud V4 Asia Pacific Mendix Cloud V4 IE Mendix Cloud Dedicated EU-1 Mendix Cloud V4 US-West Mendix Cloud V4 US-East
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/10/2024 12:01PM

This incident has been resolved.

MONITORING 4 months ago - at 05/10/2024 11:24AM

We've implemented a fix and are seeing positive results across the board. Customers can deploy applications as usual again.

We will continue to monitor the situation for the time being.

IDENTIFIED 4 months ago - at 05/10/2024 11:08AM

We've identified the issue and are currently investigating a fix

INVESTIGATING 4 months ago - at 05/10/2024 09:47AM

We have observed an increase in issues with the deployment of new applications. Affected applications are unable to start successfully, showing an error related to STS tokens.

We are currently investigating the cause of this issue and advise customers to hold off on deploying their new applications until we are able to provide a solution.

This page will be updated as events warrant.

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