Outage in Mendix

Issues starting non-production environments after scheduled maintenance

Resolved Minor
July 08, 2024 - Started 10 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating reports of non-production environments not starting after scheduled maintenance.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/09/2024 07:35AM

The incident has been resolved.

MONITORING 10 months ago - at 07/08/2024 03:25PM

A hotfix has been implemented and we are monitoring the results.
In case an earlier deployment has failed, please redeploy your application.

If you notice that your environment is still stuck or in a stopped state, please reach out to the Mendix support team.

IDENTIFIED 10 months ago - at 07/08/2024 12:43PM

We have identified the root cause. We are working on a hotfix that will be implemented today.
We are actively working on restoring affected applications.

If you notice that your environment is still stuck or in a stopped state after the scheduled maintenance, please reach out to the Mendix support team.

Next update will be as events warrant.

INVESTIGATING 10 months ago - at 07/08/2024 12:05PM

We are currently observing that after the successful completion of the scheduled PostgreSQL 14.11 maintenance, environments are not starting as expected by the maintenance service. Our team is investigating this issue as a priority.
If you notice that your environment is still stuck or in a stopped state after the scheduled maintenance, please reach out to the Mendix support team.

INVESTIGATING 10 months ago - at 07/08/2024 11:49AM

We are investigating reports of non-production environments not starting after scheduled maintenance.

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