Outage in Meraki

Device-to-Cloud Connectivity Issues

Resolved Major

April 22, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware that a subset of newly added devices are having issues connecting to the Cisco Meraki Dashboard. Devices already online and connected should not be experiencing any impact. Our teams are actively investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/22/2025 03:15AM

This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Cisco Meraki Support.

MONITORING 12 months ago - at 04/22/2025 02:11AM

Our teams have deployed a fix and all services should be restored now. We are continuing to monitor the situation.

IDENTIFIED 12 months ago - at 04/22/2025 01:27AM

We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.

INVESTIGATING 12 months ago - at 04/21/2025 11:29PM

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