Outage in Mercari
Delays in Customer Support Response Due to High Volume
Resolved MinorIncident Report
We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.
We appreciate your patience.
Our team is working diligently to respond to all inquiries as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 01/29/2026 04:56PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/13/2026 03:41AM
We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours.
We appreciate your patience.
Our team is working diligently to respond to all inquiries as quickly as possible.
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