Outage in Mercari

Some users not receiving emails and SMS messages from Mercari

Resolved Major

November 03, 2025 - Started 3 months ago - Lasted 22 days
Official incident page

Incident Report

We’re aware that some users are not receiving emails or SMS messages from Mercari. Our team is currently investigating the issue.

Need to monitor Mercari outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/25/2025 04:47PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 11/10/2025 09:21PM

The issue has been identified.

INVESTIGATING 3 months ago - at 11/03/2025 09:59PM

We’re aware that some users are not receiving emails or SMS messages from Mercari.
Our team is currently investigating the issue.

Latest Mercari outages

Delays in Customer Support Response Due to High Volume - 4 days ago

Shipping Service Disruption: Winter Storms - 22 days ago

Issues with auto-rating - 28 days ago

Delays in Customer Support Response Due to High Volume - about 1 month ago

Service Outage Across the Mercari Platform - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook