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Outage in Mercari

Label creation is experiencing issues from some orders created 7/17

Resolved Minor
July 18, 2026 - Started 18 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing delays with label creation and are actively investigating the cause. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Components affected
Mercari Shipping

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 07/18/2026 09:02PM

Our team has now released a fix, so you should be able to access your label without any problems. Please give it another try and let me know if you run into any other issues.

INVESTIGATING 18 days ago - at 07/18/2026 08:02PM

We're currently experiencing delays with label creation and are actively investigating the cause. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

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