Outage in Mergify

Dashboard connection issue and engine slowdown

Resolved Major
October 13, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The dashboard may not be accessible. We're currently investigating the issue, and will provide an update soon.
Components affected
Mergify Engine Mergify Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/13/2023 04:55PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/13/2023 04:18PM

An abnormal load on our web servers has slowed our dashboard and engine. We increase to some limits to absorb it. The dashboard is working again and the engine is processing events at a normal rate. We still continue to monitor the situation.

INVESTIGATING about 2 years ago - at 10/13/2023 03:20PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/13/2023 03:19PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/13/2023 03:18PM

The dashboard may not be accessible. We're currently investigating the issue, and will provide an update soon.

Latest Mergify outages

Event processing delay - 9 months ago
Elevated API Errors - about 1 year ago
Dashboard login issue - over 1 year ago

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