Outage in MeridianLink

ML Consumer - J.D. Power Other timeout error

Resolved Minor
June 21, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Users are receiving a service operation timed out error when using the J.D. Power Other option within the application or under Tools. Our technical team has been notified and is investigating.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/21/2024 05:57PM

J.D. Power had an issue with Powersports at around 8:45 AM ET that should have been resolved at noon ET.
We received confirmation from users that J.D. Power has resumed normal function in the ML system.

INVESTIGATING 5 months ago - at 06/21/2024 04:36PM

Users are receiving a service operation timed out error when using the J.D. Power Other option within the application or under Tools.
Our technical team has been notified and is investigating.

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